What does these errors mean?
Whenever the process failed, you would see these errors. But what do they mean?
Let's find out:
1. No data retrieved from the source.
- The source you are trying to connect to does not have any file that Fulfil Sync can process.
- Please ensure your Source Type is correct.
2. No matching or unfulfilled Shopify orders found.
- Fulfil Sync could not find any matching or unfulfilled Shopify orders in the file that you are trying to process.
- Please ensure the field is mapped correctly.
3. Unquoted fields do not allow \r or \n (line 2).
- The column separator might be wrong. Or the CSV file has an invalid character. Do contact support if you try a different column separator.
4. The API client does not have access to the fulfilment order
- This error indicates that the syncX: Easy Fulfil Tracking app lacks the necessary permissions to access and fulfil order items.
- The fulfilment order is assigned to a different location or fulfilment service that the app can't access.
- Ensure they're assigned to a physical shop location rather than an app-based location.