Set up Mapping and Configuration
First and most necessary step is to recognise your order by any of these:
Mapping can be matched using your column number or index. Note that the column number starts at 0 (see the sample file attached below). Next, you can update your tracking number, tracking URL, and company by mapping the column number.

You can also set a default tracking company and URL for all orders in the order file you are about to update. However, this method is optional.
- Order
- Choose to recognize order by Order number, Shopify Order ID, Order Name, or Order Sequence Number.
- Map the order to the column number in your file.
- You can choose to add formats if your file has a prefix or suffix.
2. Tracking
- Map your Tracking info if you have it in your file.
- Just map it to their respective column numbers.
- You can add your tracking company default
- All these are optional.
Next is mapping Item SKU and quantity. The item mapping enables partial fulfillment.
3. Item
- syncX: Fulfill Tracking has a Partial Fulfillment feature.
- To enable this, you need to fill in this part of the mapping.
- By default, all order items will be fulfilled unless checked.
When you are done, you are ready for the final step.
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